Frequently asked questions

Are you curious about something? Do you have some kind of problem with our products?

Please feel free to contact us, our customer service center is working for you 24/7.


Legally, your contract is with the retailer and the Consumer Rights Act makes the retailer responsible for the good condition and safe delivery of your order.

  • If your order is late, missing or has turned up damaged we recommend that you complain to the retailer - even if you think it’s down to a poor service from the courier, because your contract is with the retailer.
  • Be aware if you give permission for your delivery is left in a specified safe place or received by a nominated neighbour and something goes wrong, you will still be considered to have received the delivery. Think very carefully about those options when you’re making a purchase.
  • Your delivery must be made without undue delay and within 30 days from the point of purchase unless you and the retailer agree otherwise, this is stipulated by the Consumer Rights Act 2015.
We sure do. How else would we be able to achieve our goal of sending Our Products around the world? While all international orders require a quote for shipping price estimates, we can ship your items pretty much anywhere there's an address. All we need to provide you with an estimate of your international shipping cost is three pieces of informations
  • The Item (or Items) You Want to Order.
  • The Quantity You Need of Each Item.
  • The Full Address You Want to Ship to .

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